|
Physicians Answering Service
Business Extension Service (BES) is the
choice of leading physicians, dentists and other medical professionals
for a reliable telephone answering service. We custom design your
account. You decide how your phone is answered, which calls are
forwarded, how routine inquiries are handled and much more. BES is
completely HIPAA compliant. We build your account carefully, so your
phone is answered correctly and staff is paged accurately—every time.
Here’s what you can expect:
Live
Answering Service—Trained operators answer your calls 24/7/365
Your own custom
answering phrase …Easy message delivery/call forwarding including paging
(alphanumeric or digital), patching, cell phone, voice-mail or e-mail …
Toll free call forwarding numbers … Free music on hold option
…Client check-in is always free through our check-in line … Have
messages e-mailed or faxed to a local number anytime, scheduled or on
demand—free of charge… Free weekly e-mail message recap
Web Enabled On-Call Scheduling
Take control and eliminate mistakes. Your
staff or office manager can schedule on-call physicians over the
Internet and make changes at any time. Changes are password protected
and our system records all changes with the users name.
Front –End Voice Mail
Streamline your operations. Have all
calls go directly to a voice mailbox at our location. Your clients can
get routine information such as office hours, directions or requests for
prescription refill information. For emergencies, callers can speak to
our live operator immediately.
Convenient Options, Professional Support
Business Extension Service has
affordable base rates and bills monthly. Our billing invoices are clear
and easy to understand—no mystery charges.
Our professional operators average over ten
years of live telephone answering experience. They’ll treat your clients
like you would, with care and respect.
Other services available to our customers include voicemail,
dispatching, scheduling and order
taking.
|
 |
